Privacy Policy

Squealock Systems, Inc (DBA Swurv,LLC) recognizes that its customers, visitors and users, want to know about their privacy. Squealock Systems, Inc provides this Privacy Policy to help you make an informed decision about whether to use or continue using the Squealock Site, and the Squealock mobile application. If you do not agree to our practices, please do not use the Squealock Site, mobile application, or service. This Privacy Policy is incorporated into and is subject to the Squealock application's Terms of Service. Your use of the Squealock Site, mobile application, and any information you provide to Squealock Systems, Inc (DBA Swurv, LLC) through the application or this website remains subject to the terms of this Privacy Policy and our Terms of Service. This Privacy Policy is part of Squealock Systems, Inc's Terms of Service and covers the treatment of user information, including personally identifying information, obtained by Squealock Systems, Inc, including information obtained when you access the Squealock Site, use the Squealock application or any other software provided by Squealock Systems, Inc. This Privacy Policy does not apply to the practices of companies that Squealock Systems, Inc (DBA Swurv, LLC) does not own or control, or to individuals whom Squealock Systems, Inc does not employ or manage, including any of the third parties to which Squealock Systems, Inc may disclose user information as set forth in this Privacy Policy.

Data we store

Squealock Systems, Inc.'s servers store information such as:
- Your Squealock user ID (SLID)
- Your email (only if you provide it for password resetting purposes; emails and phone numbers are not required to use Squealock)
- Your push notification name (if applicable)
- Your encrypted messages while in transit (do not remain on server after delivery to intended recipient.)
- Your device Operating System type ( Anroid or iOS)

Visiting this Website:

When you visit our Squealock website, we may send one or more cookies to your computer that uniquely identifies your browser. We may also be able to view your browser type, browser language, referring / exit pages and URLs, platform type, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of your request.

Transparency

Because Squealock is designed to retain very little information, we are only able to turn over very limited data, if law enforcement is able the make the case about a person of interest, with a court order or valid legal document. Under those circumstances we may give access to data such as:
- Squealock user IDs (SLID)
- Users' encrypted passwords
- Users' emails, if one was provided, as it is currently not required for registration purposes.
- Encrypted Messages that have not yet been delivered to the recipient's devices, and can only be decrypted by the recipient; all messages in transit are encrypted and removed from the server soon after delivery, or after 30 days if they are not delivered.
Law enforcement requests can be sent to: legalteam at squealock.com

Data we do not collect

Squealock Systems, Inc. does not collect your bank card information (including name, address and card number). When you pay to use our service, all financial transactions are handled by Google when using an Android device, and by Apple when using an iOS device. Both Google and Apple are are not able to see your communication on Squealock, as messages and calls are end to end encrypted. If we do choose to use our own payment system in the future, we will definitely not be storing any payment card information once your payment is processed, and will do so in compliance with PCI DSS.

Squealock Systems, Inc. does not collect names, addresses or other contact information from its users' mobile address book or contact lists. The contents of messages that have been delivered by the Squealock Service are not copied, kept or archived by Squealock in the normal course of business. While using the Squealock service, users compose their messages, which are securely sent to our servers, and routed to the intended recipient (another Squealock user), if that recipient is online. If the recipient is not online, the undelivered message is held in our server in encrypted form until it can be delivered. If the message is undelivered for thirty (30) days, the undelivered encrypted message is removed from our servers. Soon after a message has been delivered, it no longer resides on our servers. The contents of any delivered messages are not kept or retained by Squealock Systems, Inc. The only records of the content of any delivered messages do not reside on the senders and recipients’ mobile devices either, as messages self-destruct once they are read.

Data security

Squealock Systems, Inc. takes critical steps to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Squealock and you do so at your own risk. Although Squealock is end-to-end encrypted, using unsecured Wi-Fi or other unprotected networks to submit messages through the Squealock Service is never recommended. Once we receive your transmission of information, Squealock Systems, Inc. makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If Squealock Systems, Inc. learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Squealock Systems, Inc. may post a notice on the Squealock site, social media pages (Facebook, Google +, Twitter) or through the Squealock app, if a security breach occurs. Because we collect very little information, breaches are less likely to impact our users.

The type of information we use

Any Personally Identifiable Information such as Squealock user ID that you voluntarily disclose on Squealock may be used by other users of the Squealock messaging application to communicate with you. We do not use your mobile phone number or other Personally Identifiable Information to send commercial or marketing messages. We may use certain non-personally-identifiable information (such as anonymous user usage data, operating system type, etc.) to improve the quality of our service and to create new features, promotions, functionality, and services. We may use cookies and log file information to monitor metrics such as total number of visitors, pages viewed, etc. We do not sell or share your Personally Identifiable Information (such as email address) with other third-party companies for their commercial or marketing use. In the event that Squealock Systems, Inc. is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your information is treated, transferred, or used. You will nonetheless be informed of any changes in ownership through our social network pages (Twitter, Facebook, Google+), if this were to happen.

Your Options

If you do not agree with our Privacy Policy or Terms of Service, please uninstall the Squealock mobile application and discontinue use of the Squealock Service; your continued usage of the Squealock Service will signify your assent to and acceptance of our Privacy Policy and Terms of Service. Please contact our team via email at "support at squealock.com" with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices.

Our Audience

Our services are directed to or intended to be used by persons over the age of 18. For that reason, Squealock Systems, Inc. does not knowingly collect or maintain Personally Identifiable Information or non-personally-identifiable information on the Squealock Site or Squealock Service from persons under 18 years of age. Anyone under that age threshold is therefore NOT allowed to use our applications at any time or in any manner. If Squealock Systems, Inc. learns that Personally Identifiable Information of persons under 18 years of age has been collected though our app or site, then Squealock Systems, Inc. may deactivate the account and/or make the status submissions inaccessible.

GDPR / International Users

If you are a user accessing the Squealock service from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Squealock Site and Service, which are governed by Washington State law, this Privacy Policy, and our Terms of Service, you expressly consent to the data we store.

Squealock Systems, Inc (also DBA Swurv, LLC) is beyond compliant with GDPR (General Data Protection Regulation), as Squealock makes heavy use of encryption, shrinks your Digital Footprint by design, and does NOT store any information that could result in the exposure of any private data in case of an unlikely breach.


Updated: 05/21/2018

CONTACT

Lets get in touch. Send us a message:

Seattle, Washington

Technical Support: support(at)squealock.com

Business Inquiries: partners(at)squealock.com

Media Inquiries: mediarelations(at)squealock.com