Data we may store
Squealock Systems, Inc. may store information such as your Squealock user ID (SLID), your email (only if you provide it for password resetting purposes; emails and phone numbers are not required to use Squealock), push notification name (if applicable), encrypted messages while in transit, and device type ( Anroid or iOS) to Squealock Systems, Inc. when choosing to participate in various uses of the Squealock service.
Visiting this Website:
When you visit our Squealock website, we may send one or more cookies to your computer that uniquely identifies your browser. We may also be able to view your browser type, browser language, referring / exit pages and URLs, platform type, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of your request.
Because Squealock is designed to retain very little information, we are only able to turn over very limited data, if law enforcement is able the make the case about a person of interest, with a court order or valid legal document. Under those circumstances we may give access to data such as:
- Encrypted Squealock user IDs (SLID)
- Encrypted Users' passwords (SLID)
- Encrypted Users' emails, if one was provided, as it is currently not required for registration purposes.
-Encrypted Messages that have not yet been delivered to the recipient's devices, and can only be decrypted by the recipient; all messages in transit are encrypted and removed from the server soon after delivery, or after 30 days if they are not delivered.
Law enforcement requests can be sent to: legalteam at squealock.com
Data we do not collect
Squealock Systems, Inc. does not collect your bank card information (including name, address and card number). When you pay to use our service, all financial transactions are handled by Google when using an Android device, and by Apple when using an iOS device. Both Google and Apple are are not able to see your communication on Squealock, as messages and calls are end to end encrypted. If we do choose to use our own payment system in the future, we will definitely not be storing any payment card information once your payment is processed, and will do so in compliance with PCI DSS.
Squealock Systems, Inc. does not collect names, addresses or other contact information from its users' mobile address book or contact lists. The contents of messages that have been delivered by the Squealock Service are not copied, kept or archived by Squealock in the normal course of business. While using the Squealock service, users compose their messages, which are securely sent to our servers, and routed to the intended recipient (another Squealock user), if that recipient is online. If the recipient is not online, the undelivered message is held in our server in encrypted form until it can be delivered. If the message is undelivered for thirty (30) days, the undelivered encrypted message is removed from our servers. Soon after a message has been delivered, it no longer resides on our servers. The contents of any delivered messages are not kept or retained by Squealock Systems, Inc. The only records of the content of any delivered messages do not reside on the senders and recipients’ mobile devices either, as messages self-destruct once they are read.
Squealock Systems, Inc. takes critical steps to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Squealock and you do so at your own risk. Although Squealock is end-to-end encrypted, using unsecured Wi-Fi or other unprotected networks to submit messages through the Squealock Service is never recommended. Once we receive your transmission of information, Squealock Systems, Inc. makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If Squealock Systems, Inc. learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Squealock Systems, Inc. may post a notice on the Squealock site, social media pages (Facebook, Google +, Twitter) or through the Squealock app, if a security breach occurs. Because we collect very little information, breaches are less likely to impact our users.
The type of information we use
Our services are directed to or intended to be used by persons over the age of 18. For that reason, Squealock Systems, Inc. does not knowingly collect or maintain Personally Identifiable Information or non-personally-identifiable information on the Squealock Site or Squealock Service from persons under 18 years of age. Anyone under that age threshold is therefore NOT allowed to use our applications at any time or in any manner. If Squealock Systems, Inc. learns that Personally Identifiable Information of persons under 18 years of age has been collected though our app or site, then Squealock Systems, Inc. may deactivate the account and/or make the status submissions inaccessible.
Lets get in touch. Send us a message:
Technical Support: support(at)squealock.com
Business Inquiries: partners(a)squealock.com
Media Inquiries: mediarelations(a)squealock.com